Frequently Asked Questions
What cleaning services do you offer?
We provide a range of residential cleaning services, including standard cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like organizing and decluttering. We can customize our services based on your specific needs.
How do I schedule a cleaning?
You can easily schedule a cleaning by filling out a request form on the home page. We customize a cleaning just for you! We’ll work with you to find a convenient date and time that fits your schedule.
Do I need to be home during the cleaning?
Many of our clients choose to be at home while we clean, while others prefer to be out. We’re trustworthy and reliable, so you can feel comfortable allowing us to clean while you’re away.
What is your cancellation policy?
We understand that plans can change. If you need to cancel or reschedule your appointment, please give us at least 24 hours notice to avoid any cancellation fees. Deposit is NON REFUNDABLE, and you can reschedule ONE TIME with deposit.
Do you offer recurring cleaning services?
Yes, we offer flexible scheduling options for recurring services, whether you need weekly, bi-weekly, or monthly cleanings. We can work with you to create a plan that best suits your needs.
How do you determine pricing?
Our pricing is based on the size of your home, the type of cleaning service required, and any special requests you may have. We’re happy to provide a free estimate based on your specific needs.
How are your cleaners vetted?
All of our team members undergo thorough background checks and training to ensure they meet our high standards of professionalism and integrity.
Can I provide special instructions for my cleaning?
Absolutely! We encourage you to share any specific requests or areas of focus when you book your cleaning, so we can ensure your satisfaction.